Warranty
1-Year Limited Warranty
Every MELLINA product is built to last.
What's Covered
All MELLINA hair styling tools come with a 1-year limited warranty from the date of purchase, covering manufacturing defects present at the time of shipment, such as:
- Defects in materials or workmanship identifiable within normal use
- Manufacturing defects affecting the device's basic function
What's Not Covered
- Damage from misuse, accidents, drops, or unauthorized modifications
- Normal wear and tear (cord fraying, cosmetic scratches)
- Damage from using incorrect voltage or non-approved accessories
- Heating element or electrical issues that develop after 30 days of use and are not traceable to a manufacturing defect
For any issue reported within the first 30 days of delivery, we offer a free replacement or full refund, no questions asked. For issues reported after 30 days, we'll review the claim to confirm it qualifies as a manufacturing defect before approving a replacement.
How to Claim Your Warranty
- Email us at mellinaonline0@gmail.com
- Include your order number and a description of the issue
- Attach a photo or video of the defect
- We'll review your claim within 48 hours
- If approved, we'll send a replacement at no cost to you