Warranty
6-Month Limited Warranty
Every MELLINA electrical styling and scalp-care device is covered against manufacturing defects.
What's Covered
All MELLINA electrical hair styling and scalp-care devices come with a 6-month limited warranty from the date of delivery, covering defects in materials or workmanship under normal personal, household use, including battery defects. Non-electrical items (towels, wraps, bonnets, brushes and combs) are covered by our 30-day satisfaction guarantee instead.
What's Not Covered
- Damage from misuse, accidents, drops, liquid exposure or unauthorized modifications
- Normal wear and tear, including cosmetic scratches, discoloration and loosened decorative stones
- Gradual reduction in rechargeable battery capacity, which is normal for all rechargeable devices
- Damage from using a non-compliant charger or incorrect voltage
- Products purchased from anyone other than Mellina
How to Claim Your Warranty
- Email us at mellinaonline0@gmail.com with your order number and a description of the issue
- Attach a photo or short video showing the defect
- We'll review your claim within 3 business days
- If approved, we'll repair the product, replace it, or refund the purchase price, at our option and at no cost to you
This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Full terms are in our Legal Notice.